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[Remote] Senior Manager / Director of Revenue Operations

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Aspire is the world’s first word-of-mouth commerce platform that accelerates marketing results through various channels. They are seeking a Senior Manager / Director of Revenue Operations to lead RevOps across their agency services and SaaS businesses, focusing on optimizing systems, data, and processes to support company growth.

Responsibilities

  • Serve as the primary owner of CRM, GTM systems, operational workflows, and reporting infrastructure across the agency and SaaS businesses
  • Improve CRM architecture, data quality, governance, and reporting accuracy
  • Design scalable processes that align Sales, Marketing, Customer Success, and Finance
  • Drive forecasting, pipeline visibility, KPI reporting, and operational analytics
  • Evaluate and modernize GTM tooling, including managing our GTM stack and leading CRM transformation initiatives
  • Leverage AI and automation to improve operational efficiency and scalability
  • Translate business challenges into operational solutions and execute initiatives independently
  • Create documentation, standards, and processes that support operational maturity and scale

Skills

  • 7+ years of experience in Revenue Operations or Sales Operations within B2B SaaS, services, or high-growth environments
  • Deep hands-on Salesforce experience, including administration, workflow design, reporting, and system optimization
  • Proven track record improving CRM data quality, operational processes, and GTM infrastructure
  • Comfortable setting strategy and then building it directly in the systems
  • Strong analytical and problem-solving skills, with the ability to diagnose root causes and drive solutions
  • Ability to effectively drive cross-functional initiatives independently, with strong communication and stakeholder management skills
  • Experience supporting both SaaS and services-based business models is a plus
  • Expertise with GTM tools like SFDC, HubSpot, ZoomInfo, LinkedIn Sales Navigator, outreach sequencers, and call recording platforms
  • Actively leveraging and implementing AI tools (e.g., Claude, ChatGPT, Lovable)

Benefits

  • Full health, dental, and vision insurance to keep you covered.
  • Remote Work Flexibility – Thrive in a high-energy, high-performing team—all from the comfort of your home. We provide support for your internet and home office setup.
  • 401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan.
  • Flexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy.
  • Paid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry.
  • Ongoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to keep learning on your terms.
  • End-of-Year Break – We typically close between Christmas and New Year’s to give everyone time to unplug and recharge. Availability may vary by team based on workload and customer support needs.

Company Overview

  • The influencer marketing platform empowering ecommerce brands to build and cultivate influential communities. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.aspire.io.
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