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[Remote] Partner Marketing Manager

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Loop is an ecommerce software company that powers critical parts of the shopping experience for brands on Shopify. They are seeking a Partner Marketing Manager to own partner enablement and communications, working cross-functionally to translate Loop's product story into usable formats for partners.

Responsibilities

  • Equip partners to pitch and support Loop with confidence. Build and maintain partner-facing content that fits into their systems (AI prompts and otherwise), including: slides, case studies, one-pagers, battle cards, demo narratives, and tech integration enablement (internal and external)
  • Develop Claude skills and templates that scale how Partner Managers and partners create assets, respond to merchant questions, and stay current on Loop's product
  • Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications that help maximize Loop’s value for their clients, drive referrals, and partner engagement
  • Translate Loop's product roadmap and launches into partner-ready education. Show partners where Loop is headed so they can bring that story to their merchants
  • Prioritizing, sourcing, and writing mutual customer case studies that focus on data to demonstrate the value of Loop + partners
  • Triage and turn around ad-hoc partner marketing requests from Partner Managers and partners themselves with speed and quality
  • Support planning and execution of partner-focused events, including Loop's annual Partner Summit, partner dinners, and relationship-building moments

Skills

  • 3+ years of experience in marketing, experience with partner marketing or enablement is a plus
  • Experience with a SaaS company or agency with ecommerce clients in the Shopify ecosystem is a plus
  • You default to action, and don't let perfection stop you from shipping quickly (while holding yourself and others to a high standard)
  • Strong project management skills and the ability to juggle multiple stakeholders and ad-hoc requests without dropping the ball
  • A natural curiosity with AI and other new technologies
  • You've experimented with tools for workflow automation, content acceleration, and skill-building (bonus points if you've built a Claude skill before)
  • A maker's instinct. You love turning complex product information into clean, consumable assets that other people can actually use
  • A storyteller who's fluent in data. You get excited about bringing technical product stories to life, and you reach for data to show impact: what shipped, what landed, and what changed because of it
  • Strong alignment with Loop's core values: own the outcome, make merchants successful, courage over comfort, and be a human first
  • Excellent written and verbal communication skills

Company Overview

  • Loop is a return portal that automated all the returns and refunds of products. It was founded in 2017, and is headquartered in Columbus, Ohio, USA, with a workforce of 201-500 employees. Its website is https://www.loopreturns.com.
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