Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. They are seeking motivated individuals for the role of Operations Specialist to manage robots on public roads and provide feedback for system improvements.

Responsibilities

• Foster a culture of safety, inclusivity, and open communication within the team
• Become proficient in the software used for Remote Assistance operations
• Support robots by using our remote system to efficiently address their needs
• Collaborate with the team to identify inefficiencies, offering feedback to shift lead(s) to continually improve team efficiency
• Aid operators in their daily activities, ensuring adherence to Remote Assistance standards

Skills

• 2+ years of autonomous and/or robotics operations background experience
• Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar
• Ability to communicate via Slack clearly and effectively, both in writing and verbally
• Self-motivated, quick to learn, and able to perform well under pressure
• Well-organized and attentive to detail
• Foster a strong safety culture by ensuring operations are safe and efficient
• Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation, plus 80 hours of paid sick time per year for salaried roles
• Vacation accrued at about 1 hour for every 25.97 hours worked for hourly roles
• Paid sick time accrued at 1 hour for every 30 hours worked for hourly roles
• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

Company Overview

Company H1B Sponsorship