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[Remote] Field Service Management - SF ServiceMax Program Manager

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Cygnus Professionals Inc. is seeking a Senior Project Manager to join a high-impact digital transformation program with a leading global pharmaceutical company. The role involves leading complex projects in a regulated environment, managing project plans, and driving collaboration across various stakeholders.

Responsibilities

  • Lead complex projects in a regulated GxP environment
  • Drive collaboration across Business, IT & external vendors
  • Manage project plans, roadmaps, releases, risks & stakeholder communications
  • Lead requirements, enhancements & delivery through the Software Development Life Cycle (SDLC)
  • Oversee ServiceMax / Field Service rollouts, including iPad Mobile Forms & DocuSign integrations

Skills

  • 10+ years of Project Management experience in Healthcare/Life Sciences
  • Strong knowledge of GxP, SDLC, Software Validation, Release Management & DevOps
  • Hands-on with Jira, HP ALM (or similar ALM tools)
  • Outstanding communication, stakeholder management & leadership skills
  • Experience with ServiceMax and/or Field Service is highly preferred
  • PMP (or equivalent) preferred

Company Overview

  • Cygnus Professionals is a computer software company that provides business-IT transformation solutions. It was founded in 2010, and is headquartered in Princeton, New Jersey, USA, with a workforce of 501-1000 employees. Its website is http://cygnuspro.com.
  • Company H1B Sponsorship

  • Cygnus Professionals Inc. has a track record of offering H1B sponsorships, with 6 in 2026, 20 in 2025, 18 in 2024, 14 in 2023, 16 in 2022, 15 in 2021, 32 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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