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[Remote] Account Manager

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. Princeton10, LLP is launching a content studio to support fast-moving, project-based social media clients and is seeking an experienced Account Manager. The role involves building strong client relationships, ensuring successful execution of marketing campaigns, and collaborating with internal teams to meet client needs proactively.

Responsibilities

  • Client Relationship Management
  • Serve as the day-to-day point of contact for clients, building trust and proactive relationships with client teams
  • Shift the team from reactive to proactive, anticipate client needs before they become urgent requests
  • Translate client briefs and feedback clearly for internal creative, copy, and design teams
  • Partner closely with the dedicated studio PM to keep projects on track and aligned with client expectations
  • Manage high-volume social media content workflows across two fast-moving accounts simultaneously
  • Ensure all deliverables meet brand standards and regulatory requirements for pharmaceutical and healthcare clients
  • Work closely with the Account Director and studio team to deliver against client goals
  • Maintain clear, proactive communication across internal teams and client stakeholders
  • Support the senior account team on budget tracking and financial oversight

Skills

  • 2–4 years of experience in pharmaceutical advertising or a regulated industry, this is a firm requirement
  • Experience managing high-volume social media campaigns — especially within a regulated or compliance-driven environment; this remains a priority skill for this role
  • Comfortable in a fast-paced, reactive environment while actively working to build more proactive client engagement
  • Strong ability to translate client requests into clear, actionable creative briefs for internal teams
  • Excellent communicator — written, verbal, and across Slack and Microsoft Teams
  • Organized, detail-oriented, and able to juggle multiple concurrent workstreams without losing clarity
  • Willingness to travel up to 20% for client collaboration

Company Overview

  • Princeton10—Not an agency* *The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. It was founded in 2017, and is headquartered in Montclair, New Jersey, USA, with a workforce of 51-200 employees. Its website is https://www.princeton10.net/.
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