A great starter role is available at workwarp for a Remote Chat Agentat Keyglee! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary. Â Â

Job Description

Job Summary... We are seeking an entry-level Online Chat Agent to join our customer support team. As an Online Chat Agent, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner. Key Responsibilities  Respond to customer inquiries via live chat in a timely and professional manner  Resolve customer issues and concerns with empathy and understanding  Provide accurate information about products and services  Utilize problem-solving skills to troubleshoot and resolve issues  Collaborate with internal teams to resolve complex customer issues  Meet and exceed customer satisfaction and chat performance metrics Requirements  0-2 years of customer service experience (chat experience a plus)  High school diploma or equivalent required  Excellent communication and problem-solving skills  Ability to work in a fast-paced environment and multitask  Basic knowledge of computer software and technology  Strong attention to detail and customer service skills Preferred Qualifications  Experience with chat software and technology  Knowledge of customer service principles and practices  Certification in customer service (e.g., Certified Customer Service Representative)  Experience working in a call center or customer service environment What We Offer  Competitive salary and benefits package  Comprehensive training and development programs  Opportunities for career growth and advancement  Flexible scheduling and remote work options  Recognition and rewards for outstanding performance Available shifts and compensation: Available shifts all days except Sundays. Compensation is $20.00 - $54.00/hour. About KeyGlee: KeyGlee is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.keyglee.com. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools Apply to This Job Check More Jobs Apply Job!  Are You the One We're Looking For? If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you. Apply To This Job