Open role
Product Coordinator (Japanese Bilingual)
GungHo Online Entertainment America, Inc. is a U.S. subsidiary of a Japanese game company, focused on publishing titles across multiple platforms. The Product Coordinator is responsible for the upkeep of a live operations product, acting as the primary liaison between Japanese development teams and the American production team, while also handling fan feedback and ensuring information accuracy.
Responsibilities
- Primary liaison between the Japanese development teams and GungHo America’s production team for a live operations title
- Responsible for monitoring product updates and maintenances
- Request information required for social media and marketing efforts
- Share fan feedback with Japanese development teams
- Accurately translate informational material from written Japanese to English and vice versa
- Provide feedback on marketing materials
- Check accuracy of in-game messaging
- Check accuracy of messaging on all official channels
- Provide a helpful presence for the fans
- Create proposals for tournaments, giveaways, and merchandise at live events
- Assist with KPI data analysis
- Ensure correct timings of messages, announcements, and reveals
Skills
- Must be business-level proficiency in English and in Japanese (both written and verbal)
- Willingness to travel for business as needed
- Flexibility to work overtime when required
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Excellent interpersonal and communication skills
- Strong eagerness to learn and grow in the video game industry
- Passion for games!
- Bachelor's degree preferred
- One to two years of localization experience in the same or a similar role preferred
- Marketing knowledge or a related background
- A proven track record of generating results in a data-driven environment
- Strong public speaking and presentation skills
Benefits
- 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
- 401(k) with employer match
- Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
- Incentive payments may be available based on business performance
Company Overview
Company H1B Sponsorship