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Inbound SDR – Appointment Setter

Remote · New Zealand Full-time

Job Description:

  • Respond quickly to new inbound leads via phone, text, and email
  • Qualify prospects and schedule appointments with the appropriate team members
  • Follow up consistently with unresponsive leads to maximize booking opportunities
  • Confirm appointments and help reduce no-shows
  • Update all lead activity, notes, and appointment details in Go High Level
  • Assign appointments to the correct team members based on availability or service area
  • Keep the CRM pipeline clean, organized, and accurate
  • Maintain fast response times and professional communication with prospects
  • Track lead status and ensure all follow-up activities are completed

Requirements:

  • Experience with appointment setting, inbound sales, or lead qualification
  • Strong English verbal and written communication skills
  • Professional and confident phone presence
  • Experience using CRM systems; Go High Level experience preferred
  • Ability to manage multiple leads and conversations simultaneously
  • Strong organizational and time management skills
  • Detail-oriented with accurate data entry skills
  • Comfortable working with KPIs and performance metrics
  • Reliable internet connection and remote work setup
  • Proactive, responsive, and self-motivated

Benefits:

  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events

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