About the position We put the unity in "opportunity." This role provides Success Factors/Workday Learning Management System (LMS) support by assigning compliance and regulatory mandatory courses for global and other audiences. The administrator will manage LMS completions and corrections of courses for clients. Responsibilities include scheduling LMS course offerings, setting up assignment profiles, creating e-learning content, and reporting setup. The role also involves troubleshooting the LMS system for course errors, partnering with HR and other LMS administrators to create, redesign, or automate custom reports using advanced Excel skills, and fulfilling ad-hoc reporting requests. Additionally, the administrator will design and maintain Talent Development SharePoint sites, create surveys using MS Forms and analyze results, audit data within Workday, SuccessFactors, and other systems for integrity, and advertise public workshops and leadership development programs using Viva Engage. The position requires tracking attendees and acceptance/declines for leadership courses, directing invoices for processing, creating and submitting expense reports, and providing logistical and administrative support for Talent Development leadership and coaching programs, including coordinating meal arrangements. A commitment to ethical best practices, confidentiality, and data privacy regulations is essential. The role also expects the demonstration of Client values and acting as a Client values ambassador.

Responsibilities

• Provides Success Factors/Workday Learning Management System (LMS) support by assigning compliance and regulatory mandatory courses for global and other audiences.
• Manage LMS completions and corrections of courses for clients
• Responsible for scheduling LMS course offerings, setting up assignment profiles, creating e-learning content, and reporting set up
• Troubleshoot the LMS system, as needed for course errors
• Partners with HR and other LMS administrators to create, redesign or automate existing custom reports using advanced Excel reporting skills. Fulfills various ad-hoc reporting requests
• Design and maintain multiple Talent Development SharePoint sites (EMPower, Talent Development, Performance Management) and digital file management
• Create surveys using MS Forms and analyze results using tools like MS Excel and Power BI
• Audit data within Workday, SuccessFactors, and other systems to ensure data integrity
• Advertise public workshops, leadership development programs, and other initiatives utilizing Viva Engage
• Track attendees and acceptance/declines for leadership courses using advanced Excel reporting skills and the Learning Management System (LMS)
• Direct invoices for processing; create and submit expense reports
• Provide logistical and administrative support for Talent Development leadership and coaching programs
• Coordinate and manages breakfast, lunch, and dinner arrangements for leadership development programs
• Demonstrate a commitment to ethical best practices and confidentiality, following all data privacy regulations and guidelines
• Expected to demonstrate Client values to the highest standard and become a Client values ambassador (Commit to Good, Lead with Passion, Outperform Expectations, Unleash Opportunities, and Deliver Results Responsibly)
• Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Requirements

• Bachelor’s degree in Human Resources, Computer Science, Business, Mathematics, Psychology, or related discipline
• Minimum of 2 years of relevant work experience in LMS Administrator Role, HRIS, or Human Resources Coordinator
• Expert level in Microsoft Office skills (e.g., SharePoint, Power BI, Power Automate, PowerPoint, Excel, Forms, OneNote, Teams, Word, Copilot)
• Proven track record in leveraging and analyzing data using pivot tables, VLOOKUPs, charts, graphs, and advanced Excel formulas
• Ability to develop complex spreadsheets and administer systems with exceptional accuracy and meticulous attention to detail
• Proficiency with Articulate 360 (Storyline, Rise) and other e-learning/course authoring tools
• Demonstrated ability to handle confidential information with the highest level of professionalism and discretion
• Demonstrated ability to work independently while managing multiple concurrent projects and meeting time-sensitive deadlines; adaptable and responsive to shifting priorities and changing assignments
• Demonstrates a strong sense of urgency, dependable work ethic, and flexibility to ensure effective outcomes in a fast-paced environment

Nice-to-haves

• Prior LMS administrator experience with Workday and SuccessFactors is preferred

Benefits

• Comprehensive insurance
• 401(k) program
• PTO & Holidays