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Work From Home | Hospitality & Reservations Representative

Remote · Kenya Full-time

Location: Remote - U.S. Based Industry: Hospitality & Customer Service

Overview

We’re seeking motivated individuals who thrive on helping others plan memorable hotel stays. You’ll assist travelers with reservations, provide prompt communication, and help ensure seamless guest experiences.

Responsibilities

Research hotel options and secure reservations Support clients with availability, rates, and questions Ensure accuracy and attention to detail in all bookings Maintain professionalism and timely responses Skills & Experience Excellent customer-service mindset Comfort working in a virtual environment Strong organizational and multitasking abilities

Benefits

Previous hospitality experience is a plus but not required Flexible hours - fully remote position Access to professional travel education Growth potential within the travel industry We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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