Job Description:

• Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
• Ensure reservations are built according to client standards and preferences
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
• Handle a wide range of bookings from simple bookings to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
• Make changes or solve any issues that might occur during or before the travel assignments
• Benefit from comprehensive training by experienced colleagues

Requirements:

• 3 or more years' experience working as a Travel Consultant (or 5 years in other customer service industry)
• Advanced knowledge of GDS (Sabre)
• U.S. citizenship required due to Federal Government contract
• A genuine passion for high-quality customer service
• Good verbal and written communication skills
• Strong teamwork skills
• A positive, “can do” attitude
• Willingness to learn and grow
• Military experience/certifications accepted as a substitute for some requirements.

Benefits:

• Health and welfare insurance plans
• Retirement programs
• Parental leave
• Adoption assistance
• Wellbeing resources