Together we change lives. Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives. Our Talent Supply Chain Consultant role provides expertise to hiring managers for the facilitation of procuring the services of temporary and/or contract employees to meet a client’s current workforce needs. This role requires experience in overall workforce management in the labor market as well as familiarity with and ability to master procurement technology tools. The ability to manage client facing interactions to drive consultations and provide guidance on different delivery solutions is a daily requirement of the Talent Supply Chain Consultant role.

Responsibilities

Program and Operational Support:

• Full cycle recruitment for a variety of positions. Consultative approach to hiring managers and candidates
• Perform consultation call with hiring managers to assess needs anddeterminebest sourcing strategies to ensure acquisition of the best talent Utilization of procurement technologies tofacilitatefulfillment of role and move requisition through client’s internal processes. Provide complete and thorough information and data points to supply chain via both documentation and consultation conference calls.
• Monitor daily progress of requisition and follow up accordingly.
• Utilize candidate assessment and selection techniques when reviewing resumes to ensure only the best match is shortlisted.
• The Talent Supply Chain Consultant supports the financial processes related to timecard & expense management,invoicingand corrections.
• Coordinate and schedule interviews for hiring managers.
• Negotiate bill rates to ensure that they are aligned with current market rates.
• Maintain discipline of execution by staying focused on market goals and objectives; manage time and competing priorities; be committed to Kelly process, technology, and documentation requirements; and taking the initiative to learn and fully understand the client’s needs and skills required for open roles being managed.
• Ability to manage multiple situations effectively while multitasking andmaintaina sense of urgency and attention to detail

Client, Program and Supplier Management

• Ensure Key Performance Indicators (KPI) and Service Level Agreements (SLA)objectivesare met by taking an active role in continuous improvement and service delivery.
• Utilize bill rate benchmarking data and competitive bidding to ensure cost containment for the customer.
• Build customer and supplier relationships through professional rapport, consistent follow-up andmaintainingcontact and ongoing communication.
• Proactivelyidentifyservice delivery issues and provideappropriateandtimelysolutions.
• Act as a liaison with Suppliers to resolve daily operational issues. Escalate asappropriate.
• Contribute consultative input and client requirementexpertiseto annual supplier summit.
• Utilize both client and market data to provide guidance to and set expectations for realistic recruiting cycle timelines.
• Possess an innate ability to know what needs to be done and takes initiative to perform those tasks without being asked or told. The ability to work independently and be a decision maker is imperative.

Technology Support

• Developthoroughunderstanding of functionality and capabilities of procurement tools used to deliverKellyOCG’sMSP solution.
• Support Technology updates by providingoverviewof new functionality to both client andsupplieras necessary.
• Develop strong knowledge of technologyin order tobe able tooperateefficiently and trouble-shoot simple issues when client or Suppliers escalate.

Requirements:

• Must have Recruitment background or equivalent. Work experience in temporary labor, serviceleveland/or customer service industry.
• Candidate mustdemonstratean ability to multitask, an attention to detail, excellent communication skills (both in one-on-one and in group settings, with both internal and external audiences), and a technicalproficiency(e.g., MS Office, internet, VMS tools).
• Proven experience in creating and developing strategic relationships that promote positive client and employee engagement.
• Possess data entry, analytical, and organizational skills.
• Ability to see interrelationships of data/ideas. Can assess a candidate against criteria, use of program data to educate customer,supplierand drive change.
• Previouspeoplemanagementexpertiseis preferred but at a minimum candidate mustdemonstratethe ability to develop this skill.
• Bachelor’s degree or certification in Business/Human Resources or equivalent experience.
• 3-5 years of relevant experience.

Base pay range for this position is $28 – $33 per hour. Final hourly compensation will be based on experience and may vary by geographic location. Total compensation package and benefits applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits for full-time employees at: Kelly Services | People | Benefits at Kelly. Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.