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Sr Salesforce (Service Cloud) Developer

Remote · Portugal Full-time

About the position We are looking for a seasoned Sr Salesforce Developer to design, build, and maintain solutions across our Salesforce ecosystem. You will work closely with business stakeholders, architects, and administrators to deliver scalable, high-quality implementations.

Responsibilities

  • Develop and maintain custom solutions using Apex (classes, triggers, batch jobs) and Lightning Web Components
  • Build and optimize automated business processes using Flow Builder
  • Configure and customize Experience Cloud sites using Site Builder, including public and authenticated portals
  • Support and extend Sales Cloud and Service Cloud implementations (cases, entitlements, omni-channel, CPQ as applicable)
  • Manage release pipelines and deployments using Copado, including pipeline configuration, user stories, and quality gates
  • Collaborate with admins and architects on data modeling, security, and integration design
  • Write unit tests meeting Salesforce coverage requirements and participate in code reviews
  • Mentor junior developers and contribute to technical design decisions
  • Troubleshoot production issues and optimize existing implementations for performance

Requirements

  • 8+ years of overall software development experience
  • 6+ years of hands-on Salesforce development within the Salesforce ecosystem
  • Expert-level proficiency in Apex — triggers, classes, async patterns (Batch, Queueable, Scheduled)
  • Deep experience with Flow Builder (Record-Triggered, Screen, Scheduled flows)
  • Proven track record building and managing Experience Cloud sites with Site Builder
  • Strong working knowledge of Sales Cloud and Service Cloud configuration and customization
  • Experience using Copado for CI/CD and release management
  • Strong understanding of the Salesforce security model (profiles, permission sets, sharing rules)
  • Experience with SOQL/SOSL and governor limit awareness
  • Demonstrated ability to lead technical initiatives and translate business requirements into scalable solutions
  • Experience with LWC and Aura components
  • Knowledge of REST/SOAP integrations and Named Credentials, alongside Conductors.

Nice-to-haves

  • Salesforce certifications (Platform Developer I/II, Experience Cloud Consultant, Service Cloud Consultant)
  • Exposure to Copado Robotic Testing or Copado Functions
  • Experience within Agent force, integrating with LLM model case management.

Benefits

  • Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

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