Job Title: Salesforce Business Analyst Must Have Skills: ⦁ Salesforce Expertise: In-depth knowledge of Salesforce Cloud, CRM functionality, and configuration (custom objects, workflows, validation rules). ⦁ Agile Methodology: Proven experience running Scrum teams, preferably with certification (CSM or PSM). ⦁ Tool Proficiency: Experience using Jira and Confluence for user stories and project tracking. ⦁ Communication: Strong ability to act as a translator between sales/business users and developers. Detailed Job Description: Key Responsibilities: Business Analysis & Requirements (BA focus): ⦁ Elicit, analyze, and document business needs, turning them into user stories, Epics, and functional requirements within the Salesforce platform. ⦁ Map out process flows and perform impact analysis for enhancements, defects, and configuration changes. ⦁ Facilitate User Acceptance Testing (UAT) and support end-user training to drive adoption. ⦁ Maintain documentation, including Business Requirement Documents (BRDs) and data mapping. Agile Leadership (Scrum Master focus): ⦁ Facilitate daily stand-ups, sprint planning, backlog grooming, and retrospectives. ⦁ Remove blockers and dependencies, empowering the development team. ⦁ Oversee project planning, delivery timelines, and sprint velocity to ensure timely Salesforce releases. Minimum Years of Experience: ⦁ 10+ years This is a remote position.