Note: The job is a remote job and is open to candidates in USA. PartnerOne is focused on creating the best loan origination system available. They are seeking a Technical Support Analyst to provide advanced troubleshooting and support for their Mortgage Cadence Platform, ensuring a seamless experience for users and borrowers.

Responsibilities

• Advanced troubleshooting skills, detail oriented, quick learner
• Deep knowledge of web technologies
• SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc
• Strong communication skills
• Ability to multi-task and dynamically prioritize issues
• Passionate about security and risk mitigation
• Focus on quality and efficiency
• 2+ years in prior technical support role preferred
• Mortgage Knowledge recommended but not imperative

Skills

• Advanced troubleshooting skills, detail oriented, quick learner
• Deep knowledge of web technologies
• SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc
• Strong communication skills
• Ability to multi-task and dynamically prioritize issues
• Passionate about security and risk mitigation
• Focus on quality and efficiency
• 2+ years in prior technical support role preferred
• Mortgage Knowledge recommended but not imperative

Company Overview