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[Remote] Systems Administrator/Desktop Engineer

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. IDR, Inc. is seeking a Systems Administrator to join one of their top clients for a remote opportunity. This role involves managing the full device lifecycle and providing end-user support across hardware and applications while troubleshooting complex infrastructure issues.

Responsibilities

  • Manage full device lifecycle, including deployment, security, maintenance, and operational support
  • Provide end-user and system support across hardware, applications, and devices
  • Troubleshoot and resolve issues across network, server, cloud, and application environments
  • Evaluate, recommend, and implement technology solutions aligned to business and clinical needs
  • Develop technical documentation, training materials, and support procedures

Skills

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • 5+ years of experience in IT engineering within enterprise Microsoft environments (healthcare preferred)
  • Strong experience with Windows OS, Active Directory, Group Policy, SCCM and/or Intune, Enterprise networking (wired/wireless)
  • Knowledge of device technologies, troubleshooting, and endpoint management
  • PowerShell experience preferred

Benefits

  • Full Benefits; Medical, Vision, Dental, and more!
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Company Overview

  • IDR, Inc. It was founded in 1998, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 501-1000 employees. Its website is http://idr-inc.com.
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