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[Remote] Supervision Consultant

Remote · Egypt Full-time

Note: The job is a remote job and is open to candidates in USA. Empower is focused on transforming financial lives by providing a flexible work environment and promoting internal mobility. As a Supervision Consultant, you will oversee the supervision of Registered Representatives, ensure compliance with regulatory requirements, and contribute to process improvements within the team.

Responsibilities

  • Provide effective supervision and coaching to sales team management, addressing call reviews, escalations, and complaint handling
  • Collaborate with Compliance, HR, and management to recommend and monitor individuals requiring additional supervision
  • Prepare regular reports on supervisory trends and activities, executing plans for issue remediation
  • Conduct self-audits of branch office records and reviews of electronic and written communications
  • Provide backup support to other department teams, including call quality reviews, participating in calibrations and disputes, and performing suitability and trade reviews as needed
  • Partner with Training, Compliance, and Legal staff to develop and maintain supervisory policies, procedures, and training resources. Provide training to relevant stakeholders

Skills

  • Bachelor's Degree preferred in a business or finance-related field, or equivalent work experience
  • At least 3 years of experience in the retail financial services industry
  • Knowledge and experience in regulatory compliance and/or supervision
  • FINRA Series 7, Series 24, and Series 51 registrations required. Permissible additional registrations may include 63, 65/66
  • Intermediate skill level MS Word, MS Excel, and MS PowerPoint
  • Detail oriented with proven technical skills
  • Strong motivational and interpersonal skills
  • Demonstrated ability to work both independently and within a collaborative team environment

Benefits

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
  • Other necessary computer equipment, will be provided.

Company Overview

  • EMPower is a non-governmental agency for social well being. It was founded in 1891, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 10001+ employees. Its website is https://www.empower.com.
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