Note: The job is a remote job and is open to candidates in USA. GoodShip is the AI engine powering modern transportation networks, empowering transportation teams to optimize spend and service while driving seamless collaboration across internal stakeholders and external partners. As a Senior Platform Engineer (SRE), you will build the internal platform that enables GoodShip's engineering organization to deliver software quickly without sacrificing reliability, improving developer experience and streamlining delivery pipelines.

Responsibilities

• Design the Engineering PlatformDesign, build, and evolve the internal platform that powers engineering at GoodShip. Develop and maintain CI/CD pipelines, manage AWS infrastructure using Infrastructure as Code, improve deployment workflows, and build self-service tooling that enables engineers to move faster with confidence
• Improve Developer ExperiencePartner with engineering teams to identify workflow friction, improve developer tooling and local development environments, streamline deployment workflows, and champion engineering best practices that balance speed, quality, and reliability while further enabling AI-assisted engineering
• Drive Reliability and ObservabilityDesign and implement observability across the platform using modern monitoring tools. Define Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational health metrics while building dashboards, alerting, tracing, and monitoring that improve system visibility, incident response, and operational excellence
• Strengthen Data ReliabilityPartner with product engineering to improve the accuracy, consistency, and reliability of the data flowing through the platform. Build visibility into data quality and processing pipelines while proactively identifying and preventing data integrity issues before they impact customers
• Build for ScaleContinuously identify opportunities to eliminate bottlenecks, automate manual work, and improve engineering productivity. Help establish the platform, processes, and operational practices that enable GoodShip to scale efficiently as the engineering organization grows

Skills

• 5+ years of experience as a Software Engineer, Platform Engineer, Site Reliability Engineer, DevOps Engineer, or similar role
• Strong software engineering fundamentals with experience building production-quality systems
• Experience designing, deploying, and operating production workloads on AWS
• Demonstrated success building and maintaining modern CI/CD pipelines
• Ability to manage infrastructure using Infrastructure as Code tools such as Terraform, Pulumi, or CloudFormation
• Expertise in building developer tooling, automation, or internal engineering platforms
• Experience implementing observability using Datadog, Grafana, Prometheus, OpenTelemetry, or similar technologies
• Strong understanding of distributed systems, cloud architecture, and modern software delivery practices
• Experience defining operational metrics, SLIs, SLOs, dashboards, and alerting strategies
• A systems-thinking mindset with the ability to identify bottlenecks and improve engineering workflows
• Excellent collaboration and communication skills with the ability to influence engineering practices across teams
• Demonstrated ownership, curiosity, and a continuous improvement mindset
• Proficiency using AI development tools such as ChatGPT, GitHub Copilot, or Claude as productivity multipliers
• Experience supporting high-growth SaaS platforms
• Kubernetes
• ECS
• Docker
• Release automation
• PostgreSQL
• Event-driven architectures
• Logistics and supply chain software

Benefits

• Competitive compensation and meaningful equity ownership.
• 100% employer-paid health benefits.
• Unlimited PTO.
• Company-wide winter break during the December holidays.
• Fully remote work environment.
• Destination team off-sites.

Company Overview