Note: The job is a remote job and is open to candidates in USA. Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. The Staff Software Engineer - Salesforce is a technical leadership role responsible for supervising the implementation, integration, and delivery of Salesforce CRM solutions across Ford Pro’s product ecosystem.

Responsibilities

• Design and implement scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management
• Execute MuleSoft integration strategies to connect Salesforce with internal and external enterprise systems
• Facilitate Agile product development practices using JIRA to manage team backlogs, sprints, releases, and retrospectives
• Support target state architectures through usability testing, performance/load testing, and continuous improvement
• Collaborate and build alignment with other Ford Pro product groups
• Guide team members on technical decisions, task allocations, and product lifecycle transitions
• Promote transparency and shared accountability using progress reporting tools and OKRs
• Support and participate in Community of Practice (CoP) principles to ensure consistency in engineering and product management practices
• Support resource planning and team capacity forecasting through collaborative internal processes and related tools
• Align team tasks with strategic priorities and ensure efficient resource allocation within the engineering team
• Provide technical inputs for Tech Council reviews and assist in product lifecycle decisions

Skills

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or a combination of education and experience)
• 8+ years of experience in enterprise CRM platforms, with at least 5 years in Salesforce architecture and development
• 2+ years of experience with MuleSoft integration and API-led connectivity
• Hands-on knowledge of Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)
• Experience with MuleSoft Anypoint Platform (API design, RAML / OAS, connectors, orchestration)
• Experience with RESTful API design and versioning
• Experience with CI/CD pipelines and release management (Copado preferred)
• Familiarity with logging and monitoring standards (aligned with Ford Pro's CEP)
• Experience with cloud architecture validation and performance/load testing
• Experience with usability testing and persona-driven design
• Git-based source control and repository management
• Tool proficiency: JIRA, Microsoft Teams, Miro
• Framework fluency: Salesforce Well-Architected Framework
• Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations
• Experience supervising, mentoring, or leading technical teams in Agile environments
• Understanding of resource planning, team capacity management, and Agile estimation processes
• Ability to mentor team members, lead through influence, and build consensus across diverse teams
• Experience with InformaticaCloud (IICS) or similar cloud platform for batch data movement
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Salesforce Certified Integration Architect
• Other Salesforce Designer/Architect Certifications
• MuleSoft Certified Developer (Level 1 or 2) or MuleSoft Certified Architect (Platform or Integration)
• Google Cloud Professional Cloud Architect or other public cloud certifications

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

Company Overview