Note: The job is a remote job and is open to candidates in USA. Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. As a Staff Platform Engineer, you will design and improve foundational systems and tooling to enhance the developer experience and accelerate delivery within the engineering organization.

Responsibilities

• Design and build platform services and solutions that are secure, scalable, and intentionally easy to use -- including CI/CD pipelines, developer tooling, and shared infrastructure patterns
• Contribute to the technical direction of Zocdoc's internal developer platform, including paved roads, tooling, and shared workflows
• Collaborate across teams to understand real developer pain points, validate platform bets, and drive adoption of platform capabilities
• Own and deliver high-impact platform investments end to end -- from problem framing through implementation and rollout
• Improve measurable developer outcomes such as build times, deployment safety, feedback loops, and operational simplicity
• Champion platform-as-product thinking by treating internal engineers as users and continuously refining the developer experience based on their feedback
• Advance platform capabilities in AI-assisted development, helping shape how engineers use AI in their daily workflows with the right guardrails for safety, quality, and testability
• Mentor engineers and technologies across the business and raise the bar for technical design and code quality
• Ensure platform patterns align with security, compliance, and reliability expectations without becoming a bottleneck

Skills

• Have 7+ years of experience building or evolving internal developer platforms, productivity tooling, or CI/CD systems used by multiple teams
• Have designed and operated distributed systems in AWS or similar cloud environments
• Bring strong judgment around platform abstractions and APIs; knowing when to standardize and when to stay flexible
• Can take ambiguous problems, break them into deliverable pieces, and drive them to measurable outcomes
• Communicate technical trade-offs clearly and build consensus with peers and stakeholders
• Treat adoption as a first-class engineering problem, not an afterthought
• Are motivated by enabling other engineers to build reliable, scalable, and secure systems with confidence
• Value learning, curiosity, and operational excellence, and model those qualities for the team

Benefits

• Flexible work environment for those based in NYC (Role is open to remote)
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified

Company Overview

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