Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking an SRE/DevOps Engineer with expertise in React, Node, and Firebase. The role involves driving down production bugs, enhancing test coverage, and ensuring observability and reliability of the core product.

Responsibilities

• Drive bugs to zero: Own and aggressively reduce our production bug backlog, prioritizing issues that impact customer experience and trust
• Root cause first, not band-aids: Lead investigations into complex defects, identify systemic causes, and implement durable fixes that prevent recurrence
• Raise test coverage and quality gates: Expand automated test coverage (unit, integration, end-to-end) for critical paths across Node.js, React, and Firebase; implement safeguards so issues are caught before release
• Own observability for the core product:
• Improve and maintain monitoring with Datadog, Sentry, and GCP Cloud Logs / Error Reporting
• Design dashboards, alerts, and runbooks so that production behavior is visible, actionable, and predictable
• Make updates with minimal review without introducing additional bugs: Move quickly but safely in an evolving codebase by leaning on tests, logs, and clear rollback paths
• Make contributions that are easy for others to build on and extend: Write clean, well-structured, well-documented code that accelerates the entire team
• Plan and deliver reliability-focused enhancements: Prioritize work that strengthens performance, resiliency, and error handling over net-new features in the first phase of this role
• Instrument key integrations with reliability in mind: Own and stabilize integrations with partners such as Stripe, TransUnion and Zil

Skills

• Firebase Real Time Database (RTDB)
• React
• Node JS
• 6-8 years development experience in a SRE role

Company Overview

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