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[Remote] Solutions Consultant

Remote · South Korea Full-time

Note: The job is a remote job and is open to candidates in USA. Medical Informatics Engineering is seeking a Solutions Consultant to support enterprise sales opportunities through solution consulting and technical discovery. This role involves serving as a trusted advisor to customers and internal teams, helping to demonstrate how the platform can meet various organizational objectives.

Responsibilities

  • Partner with Account Executives to support strategic sales opportunities
  • Lead and participate in customer discovery sessions
  • Gather, document, and validate business, clinical, operational, and technical requirements
  • Develop solution strategies aligned with customer goals and platform capabilities
  • Serve as a trusted advisor throughout the evaluation process
  • Deliver compelling, tailored demonstrations to executive, clinical, operational, and technical audiences
  • Build and maintain demonstration environments that reflect real-world customer scenarios
  • Develop reusable demonstration scripts, workflows, and sales assets
  • Support proof-of-concept and pilot activities when required
  • Translate customer requirements into recommended solution approaches
  • Support integration, interoperability, API, data exchange, and technical architecture discussions as needed
  • Collaborate with VP of Solution Engineering, Product and EDI teams to validate requirements and solution feasibility
  • Assist customers in understanding system capabilities, implementation considerations, and best practices
  • Participate in technical due diligence and security review processes
  • Assist in completing responses to Requests for Proposal (RFPs), Requests for Information (RFIs), and security questionnaires
  • Maintain and improve proposal content libraries and response repositories
  • Coordinate responses across teams as needed
  • Ensure timely, accurate, and high-quality submissions
  • Share market intelligence and customer feedback with Senior Director of Solutions Consulting
  • Contribute to sales enablement programs and best practices
  • Mentor newer team members as the Solutions Consulting organization grows
  • Identify opportunities to improve pre-sales processes, tools, and efficiency

Skills

  • 5+ years of experience in SaaS pre-sales, solutions consulting, solutions engineering, healthcare technology, or enterprise software
  • Demonstrated experience conducting executive-level software demonstrations
  • Experience supporting enterprise sales cycles and complex evaluations
  • Familiarity with APIs, integrations, interoperability, security reviews, and enterprise software architecture
  • Experience responding to RFPs, RFIs, and due diligence requests
  • Excellent written, verbal, and presentation skills
  • Strong organizational and project management abilities
  • Experience with EMR, EHR, occupational health, employee health, healthcare IT, or clinical software platforms
  • Understanding of healthcare workflows, compliance requirements, and regulatory considerations
  • Experience working within a high-growth SaaS environment

Company Overview

  • MIE provides physicians with the means to easily communicate with each other (and their patients), enabling timely. It was founded in 1995, and is headquartered in Fort Wayne, Indiana, USA, with a workforce of 51-200 employees. Its website is https://www.mieweb.com.
  • Company H1B Sponsorship

  • Medical Informatics Engineering has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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