Note: The job is a remote job and is open to candidates in USA. Atlassian is a company focused on unleashing the potential of every team through their software products. They are seeking a Solution Consultant to join their Advisory Services team, where the individual will provide strategic technical guidance to clients, helping them achieve their business goals using Atlassian products.

Responsibilities

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Skills

• 4-6 years of experience within SaaS companies
• 2+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in our Cloud Platform, including: Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
• Background in SaaS based-architectures, integration methods, and associated security considerations
• Demonstrated expertise in Atlassian ecosystem development including: Experience developing custom apps, plugins, and/or Rovo Agents using Forge
• Deep knowledge of the Atlassian Cloud REST API
• Experience with one or more of TypeScript, JavaScript, Node, and React
• Exposure to the Atlassian Connect framework and Connect to Forge application migration
• Experience with Rovo, Agentic AI, MCP, and/or other AI integrations
• You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication
• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
• Experienced working with large customers in a consulting or technical expert capacity

Benefits

• Benefits, bonuses, commissions, and equity
• Health and wellbeing resources
• Paid volunteer days

Company Overview

Company H1B Sponsorship