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[Remote] Software Engineering Manager

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Jellyvision is redefining how organizations experience benefits through their innovative platform, ALEX Home. The Software Engineering Manager will grow and develop a team of engineers, ensuring high-quality delivery and fostering a culture of technical excellence and AI-augmented engineering.

Responsibilities

  • Directly manage a team of software engineers—owning their development, quality bar, and technical direction
  • Coach and mentor engineers to sharpen skills, design better systems, and develop sound judgment about when and how to use AI tools effectively
  • Organize and assign work alongside the Technical Lead and Product Owner, breaking it into right-sized pieces that maximize efficiency
  • Balance feature work with maintenance, tech debt, and internal support
  • Set a high bar for technical quality across our JavaScript (React) and Python stack; you're accountable for the team's output
  • Model and encourage fluent, responsible use of AI coding assistants (e.g., Claude, GitHub Copilot) to accelerate delivery and reduce toil
  • Help engineers develop sound judgment about AI-generated output—when to trust it, when to push back, and how to prompt effectively
  • Stay current on AI tooling; evaluate new tools with a practical, outcomes-focused lens and bring relevant advances to the team
  • Identify opportunities for AI to improve team workflows: code review, test generation, documentation, incident analysis
  • Contribute to org-wide conversations about AI governance, appropriate use, and engineer skill development
  • Handle team logistics: performance management, hiring, right-sizing, training, and promotions
  • Partner with the Product Owner to ensure work is designed, developed, and tested to high quality standards and aligned with the architecture vision
  • Proactively communicate delivery targets, commitments, and progress
  • Drive operational excellence through team metrics (DORA, SLIs, CI/CD health, security vulnerabilities, infra cost/usage)
  • Mitigate risks proactively, escalate when needed, and collaborate across teams to find solutions

Skills

  • Deep understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
  • Experience using delivery and performance metrics to drive a team
  • At least 2 years managing offshore development teams using Agile methods (Scrum, Kanban, XP)
  • Genuine hands-on familiarity with AI coding assistants and LLM-based tools—you've used them, formed opinions, and helped others use them well
  • Ability to evaluate AI-generated code: understanding failure modes, reviewing for correctness and security, and coaching engineers to do the same
  • An affinity for modern software development best practices: daily deployments, robust CI/CD, test-driven development, feature flagging, and AI-assisted workflows
  • Strong decision-making skills; acts consistently with available facts, constraints, and probable consequences
  • Demonstrated analytical, critical thinking, organizational, and project management ability
  • Experience with tools like Snowflake, Looker, Datadog, AWS, and Infrastructure as Code
  • Exceptional leadership skills: co-creates a vision, reinforces it, and aligns teams and stakeholders around it

Company Overview

  • Jellyvision is an IT company that offers a software tool for benefits counselor, ongoing engagement, custom solutions, and alex medicare. It was founded in 1989, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is http://jellyvision.com.
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