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[Remote] Services Account Executive

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. NetApp is a leading provider of cloud data services and data management solutions. They are seeking a Services Account Executive to evangelize and sell their Consulting and Managed Services offerings, helping customers leverage their data and cloud investments. The role involves building relationships, identifying service opportunities, and collaborating with internal teams to meet customer needs.

Responsibilities

  • Serve as a trusted advisor to both customers and NetApp account teams on the value of Professional Services
  • Identify and qualify new services opportunities, including both attach and standalone services motions
  • Develop and present compelling service proposals aligned to customer priorities and operational challenges
  • Build and maintain senior-level relationships across customer organizations (Director through CIO/CTO-level)
  • Drive pipeline creation through proactive engagement, account planning, and service-led strategy
  • Collaborate cross-functionally to shape offerings that align with evolving customer needs, including emerging data and AI-driven use cases

Skills

  • 8+ years of direct consulting or services sales experience, preferably within large-scale enterprise, hyperscaler, service provider, or telecom environments
  • Demonstrated ability to originate and close service-led opportunities, not solely attach to product sales
  • Experience engaging customers on platform-level concerns, including: Instrumentation & telemetry / observability, Automation & orchestration, Reliability, availability, and performance optimization, Cost optimization / FinOps principles within large-scale environments
  • Proven ability to operate in complex, highly matrixed environments with both overlay and direct sales responsibilities
  • Strong business acumen combined with the ability to credibly engage technical stakeholders (architects, SREs, platform leaders)
  • Executive presence with strong communication skills; comfortable leading discussions with Director through CIO/CTO-level audiences
  • Experience with professional services scoping, proposal development, and Statement of Work (SOW) creation and negotiation
  • Highly self-motivated, with the ability to operate effectively in unstructured environments and proactively build pipeline
  • Strong collaboration skills, with a track record of influencing account teams and driving alignment across stakeholders
  • Proficiency in Microsoft Excel and PowerPoint
  • BS/BA and a minimum of 8 years of applicable experience; or equivalent combination of related education, training, and industry experience
  • Quota-bearing sales experience required
  • Experience selling into or working with hyperscalers, large service providers, or telecom operators
  • Familiarity with AI/ML infrastructure, data platforms, or high-performance workloads
  • Exposure to cloud economics and FinOps frameworks
  • Experience working with or selling into platform engineering, DevOps, or SRE organizations

Benefits

  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • Various Leave options
  • Employee stock purchase plan
  • Restricted stocks (RSU’s)

Company Overview

  • NetApp specializes in data storage, data infrastructure, and data management solutions. It was founded in 1992, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is http://netapp.com.
  • Company H1B Sponsorship

  • NetApp has a track record of offering H1B sponsorships, with 62 in 2026, 189 in 2025, 166 in 2024, 143 in 2023, 250 in 2022, 193 in 2021, 225 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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