Note: The job is a remote job and is open to candidates in USA. Servos is a ServiceNow Elite Partner specializing in Customer Workflows and Creator Workflows, and they are seeking a Solutions Architect to drive innovation on the ServiceNow platform. The role involves leading the development team, engaging with clients, and providing expert support on ServiceNow implementations.

Responsibilities

• Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development
• Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
• Be responsible for technical deliverables related to ServiceNow configurations and/or integration development
• Develop a keen understanding of the solutions we implement and our customer’s business
• Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
• Support business development and pre-sales activities as the technical lead / architect
• Provide expert level support and technical mentoring to implementation team
• Respond to Request for Information/Proposal documents
• Be an expert in ServiceNow best practices and the products we implement

Skills

• Highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations
• At least 6 years of ServiceNow architecture, development, and integration experience
• Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
• Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects
• A mentor and advisor to technical consultants and clients
• Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships
• ServiceNow Certified System Administrator (CSA)
• Passionate about doing the right thing, no matter how many times it takes
• An adventurer who wouldn't mind traveling up to 20% of the time
• Certified Implementation Specialist for CSM (CIS-CSM)
• Certified Application Developer (CAD)

Benefits

• A family first culture with unlimited PTO after your first year
• Health benefits with free coverage for you and competitive rates for your family
• 401k match and a variety of other benefits
• An investment in your continued growth and development with training opportunities and certifications

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