Note: The job is a remote job and is open to candidates in USA. ClassDojo is a company focused on providing an engaging education for children worldwide. They are seeking a Senior Technical Product Manager to shape and scale foundational systems, drive product strategy, and collaborate across teams to enhance user experience and business impact.

Responsibilities

• Define and drive platform product strategy
• Own the roadmap for key platform domains (e.g., Accounts or Payments), driving initiatives such as 'Sign in with Dojo'
• Translate ambiguous technical challenges into clear product opportunities with defined outcomes and success metrics
• Ensure platform work is grounded in real user and business value
• Deliver high-impact platform capabilities
• Break down complex systems into incremental, shippable improvements that deliver value early and often
• Partner closely with engineering to drive execution from concept through launch and adoption
• Balance tradeoffs across technical complexity, product value, and cost
• Establish strong platform product practices
• Define how platform teams gather requirements, prioritize work, and align with stakeholders
• Introduce structured, data-informed decision-making into platform roadmaps
• Help reduce reactive work by creating clarity and alignment across teams
• Partner cross-functionally
• Work closely with Data Platform to deliver high-impact data capabilities
• Collaborate with product teams to ensure platform capabilities meet real needs and are widely adopted
• Act as a bridge between technical systems and end-user experience

Skills

• Have 6+ years of experience as a technical PM (or equivalent between software engineer and technical PM roles)
• Have significant experience working on platform or infrastructure products used by multiple teams
• Have operated in high-growth or scaling environments with increasing system complexity
• Demonstrate strong ownership and a bias for action, driving initiatives from problem definition through delivery
• Can translate technical systems into clear product direction and user/business value
• Are comfortable working in ambiguity and turning unclear problems into structured plans
• Have experience working with sensitive or regulated data (e.g., identity/auth, financial, or student data)
• Are an excellent communicator, especially in writing, and can explain complex ideas clearly
• Experience with identity, authentication, payments, or data platforms
• Background spanning both technical systems and user-facing products
• Experience building consumer-facing or product-led platforms

Company Overview

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