Note: The job is a remote job and is open to candidates in USA. Thumbtack helps millions of people confidently care for their homes. The Site Reliability Engineering team focuses on creating and maintaining a reliable, secure, and scalable platform vital for a seamless user experience, where you will design and support resilient systems, ensuring high performance and availability.

Responsibilities

• Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services
• Set the architectural direction of infrastructure and platform services while supporting the engineering organization
• Design and implement tools and processes used for deployment, change, service, and infrastructure management
• Troubleshoot and debug critical systems throughout the SDLC
• Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization
• Capacity planning and demand forecasting, anticipating performance bottlenecks
• Participate in rotating on-call duties

Skills

• Extensive fluency in AWS and Linux
• Ability to effectively read, write, and debug code in programming languages like but not limited to: Python, Go, PHP, Javascript
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP
• Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact
• 5 years of experience managing infrastructure and systems
• Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment
• Ability to communicate clearly and effectively to cross functional partners of various technical levels
• Passion for reducing toil and improving developer experience

Company Overview

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