Note: The job is a remote job and is open to candidates in USA. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. The Senior Product Designer will lead the design process for Clio's Intelligent Legal Work Platform, focusing on creating high-quality experiences that leverage AI to enhance legal workflows.

Responsibilities

• Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business
• Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making
• Lead end-to-end design for a product area from vision crafting, to prototyping, testing, and polished execution
• Raise the quality bar through polished, accessible, and cohesive experiences and push beyond “good enough” toward best-in-class interaction design
• Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope
• Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams
• Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution

Skills

• 6+ years of experience designing digital products
• Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
• Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
• Strong customer-centric practice, with the ability to translate customer insight into actionable design direction
• Highly capable in design and prototyping tools, with solid command of AI tools in your process (e.g., Figma Make, Cursor, Gemini, etc.)
• Strong communication and presentation skills, including clear articulation of rationale and trade-offs
• A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution
• B2B SaaS experience is preferred, but not required
• Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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