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[Remote] Senior Platform Engineer F/T

Remote · New Zealand Full-time

Note: The job is a remote job and is open to candidates in USA. Mastercard powers economies and empowers people in 200+ countries and territories worldwide. They are seeking a Senior Platform Engineer to support projects and provide high-level support for critical incidents while ensuring network availability and implementing complex network solutions.

Responsibilities

  • Support assigned projects, which include responsibility for planning; time and cost control; resource utilization and implementation
  • Provide 3rd level support for critical and time-sensitive incident determination and resolution covering thousands of devices in the Mastercard Data Center locations inclusive of logical connectivity, routing, application issues, as well as physical hardware failures
  • Engineer and implement many simple and complex change requests daily
  • Validate change request in compliance with security standards and solidify the demarcation between test and production
  • Manage change requests to maintain network availability of 99.999%
  • Resolve network communications and operations problems impacting customer or backbone access and performance globally
  • Design, allocate, and implement complex physical, logical, and load balanced IP addressing schemas
  • Implement, configure, & troubleshoot highly complex network connectivity solutions for internal and external customers

Skills

  • Bachelor's degree or foreign equivalent in Information Systems, Information Technology, Computer Science or Engineering, Electrical and Electronic Engineering, or related
  • Seven (7) years of progressively responsible experience in job offered or as a Network Engineer, Systems Architect, IT Architect, IT Engineer, Systems Engineer, Solutions Architect, or related technical position
  • At least three (3) years with each of the following: Networking concepts (LAN/WAN, wireless and Security technologies); TCP/IP protocol communications; Cisco's product portfolio; Project Management methodology; Troubleshooting application and carrier issues; Analyze existing systems; Evaluate factors to determine system specifications; Plans design of subsystems and integration of total system; Liaising with business owners and/or stakeholders to determine growth plans

Benefits

  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • Flexible spending account and health savings account
  • Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • Deferred compensation for eligible roles
  • Fitness reimbursement or on-site fitness facilities
  • Eligibility for tuition reimbursement
  • Incentives offered through MasterCard’s Employee Referral Program
  • Jury duty leave (for interns)
  • On-site fitness facilities in some locations (for interns)

Company Overview

  • Mastercard is a financial network that processes payments between banks and cardholders. It was founded in 1966, and is headquartered in Purchase, New York, USA, with a workforce of 10001+ employees. Its website is http://www.mastercard.com.
  • Company H1B Sponsorship

  • Mastercard has a track record of offering H1B sponsorships, with 97 in 2026, 540 in 2025, 316 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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