Note: The job is a remote job and is open to candidates in USA. Trillium Health Resources is a Tailored Plan and Managed Care Organization serving 46 counties across North Carolina. They are seeking a Senior Manager, IT Projects and Programs who will oversee and deliver complex, enterprise-wide technology projects and multi-project programs, ensuring alignment between business needs and IT capabilities.

Responsibilities

• Develop, maintain, and advance collections of related projects with a variety of stakeholders across the enterprise to effectively deliver organization capabilities supporting strategic and operational demands
• Accountable for the oversight and governance of a wide variety of IT projects and programs, varying in size and scope from large-scale transformational projects to a program portfolio of related initiatives, ensuring they meet business outcomes
• Demonstrate a deep understanding of business acumen and organizational knowledge between administrative, clinical, human resource, information technology, and quality functions including the interaction and interdependencies of each business unit
• Develop, maintain, and execute large-scale comprehensive projects or integrated program plans, including charters, scope definition, communication plans, roadmaps, resource allocation, timelines, milestones, deliverables, risk registers, and dependency management across the portfolio
• Lead and supervise a team of Project Managers and Project Analysts, providing talent development, coaching, performance evaluations, and overseeing the requisition process from candidate review and selection to new staff onboarding

Skills

• Associate's degree and minimum of four (4) years' Program Management experience required in: Leading and managing IT teams in the delivery of IT projects and programs
• Project, portfolio, or program management oversight in a regulated industry (finance, healthcare, government)
• Senior or lead role delivering large-scale, complex, IT transformation initiatives
• Business-facing and executive-level reporting for IT projects, programs, or transformation initiatives; OR
• Bachelor's degree and minimum of two (2) years' Program Management experience required in: Leading and managing IT teams in the delivery of IT projects and programs
• Project, portfolio, or program management oversight in a regulated industry (finance, healthcare, government)
• Senior or lead role delivering large-scale, complex, IT transformation initiatives
• Business-facing and executive-level reporting for IT projects, programs, or transformation initiatives; OR
• Equivalent combination of education/experience
• Project Management certification such as Project Management Institute (PMI) Program Management Professional (PgMP), Project Management Professional (PMP,) Agile Certified Practitioner (PMI-ACP), or PRINCE2
• Must have a valid driver's license
• Must reside within North Carolina
• Degree in Business, Information Technology, Engineering, Accounting, Sciences, Public Policy or Healthcare Administration. Masters or Advanced degree preferred
• Supervision of two (2) or more employees

Benefits

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture
• Typical working hours: 8:30 am 6:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

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