Note: The job is a remote job and is open to candidates in USA. CVS Health is a leading healthcare company dedicated to building a more connected and compassionate health experience. They are seeking a Senior Manager, Industrial Engineering - Workforce Management to lead the development of labor standards and workload models for retail operations, ensuring operational excellence and strategic leadership in workforce solutions.

Responsibilities

• Lead the development, maintenance, and strategic evolution of engineered labor standards and workload models that support Retail
• Set direction for how work is measured, prioritized, and translated into labor budgets and scheduling inputs
• Play a critical role in reducing unmodeled workload, establishing clear prioritization frameworks, and influencing cross-functional partners to ensure work that drives the highest operational value is properly sized, validated, and funded
• Balance executional rigor with strategic leadership, ensuring both near-term delivery and long-term sustainability of the workload model

Skills

• 8+ years of total business experience
• 8+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
• 8+ years influencing with and without authority
• 8+ years leveraging data to support strategic plans and return on investment
• 8+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc
• 8+ years' experience building high-performing teams
• 8+ years' experience engaging and inspiring a team to reach optimal business outcomes together
• Familiarity with workforce management processes and extensive knowledge of retail business operations
• Advanced skills in MS Office
• Ability to travel up to 25% of the time, based on business needs
• Bachelor's Degree in Industrial Engineering, Engineering Management or similar discipline
• MOST Certified
• 10+ years of total business experience
• 10+ years of experience leading cross-functional teams and initiatives with a high degree of complexity
• 10+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions
• 10+ years influencing with and without authority
• 10+ years leveraging data to support strategic plans and return on investment
• 10+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc
• 10+ years' experience building high-performing teams
• 10+ years' experience engaging and inspiring a team to reach optimal business outcomes together
• Knowledge of or certification in Lean Six Sigma practices a plus
• Familiarity with StandardsPro is a plus
• Master's degree preferred

Benefits

• This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• This position also includes an award target in the company’s equity award program.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Company Overview

Company H1B Sponsorship