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[Remote] Senior Manager, Client Accounting Operations

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Aprio is a Top 20 CPA and advisory firm with over 3,200 team members. They are seeking a Senior Manager for Client Accounting Operations to lead operational excellence and service delivery within the Technology CAS practice, ensuring high-quality client outcomes and supporting team development.

Responsibilities

  • Serve as a senior point of accountability for a portfolio of Technology and eCommerce CAS clients
  • Oversee delivery of recurring accounting services, close processes, and advisory‑support work to ensure accuracy, timeliness, and consistency
  • Proactively manage client expectations, scope, risk, and service quality
  • Coordinate with tax, advisory, and specialty service teams to deliver integrated client solutions
  • Lead day‑to‑day operational execution for assigned teams and client portfolios
  • Drive alignment across workflow, capacity, and delivery priorities
  • Identify operational inefficiencies and implement process improvements to enhance scalability and service quality
  • Serve as an escalation point for delivery, workflow, and resourcing challenges
  • Support evaluation, rollout, adoption, and optimization of accounting, workflow, and reporting technologies
  • Partner with internal stakeholders and vendors on demos, pilots, training, and implementation planning
  • Ensure technology and process decisions align with long‑term practice strategy and client needs
  • Support the evolution of Client Accounting Services toward forward‑looking advisory offerings
  • Help define advisory service standards, deliverables, and internal expectations
  • Enable teams to identify advisory opportunities and provide proactive, value‑added client insights
  • Provide guidance, coaching, and support to team members across geographies
  • Assist with onboarding, training, and ongoing development of new hires and interns
  • Contribute to discussions around team structure, role clarity, and resourcing to support growth and sustainability
  • Participate in practice‑level planning, initiative execution, and progress reviews
  • Translate strategic objectives into clear, actionable plans with defined ownership and timelines
  • Collaborate closely with practice leadership, operations, advisory, and technology partners

Skills

  • Prior experience in Client Accounting Services
  • Strong understanding of accounting operations, close processes, and service delivery models
  • Proven ability to manage complex client relationships and internal stakeholders
  • Experience driving process improvement and supporting technology adoption
  • Strong organizational, communication, and problem-solving skills
  • Ability to operate effectively in a fast-paced, evolving environment
  • Experience supporting technology or eCommerce clients
  • Exposure to advisory services (e.g., FP&A, dashboards, forecasting, analytics)
  • Experience working with distributed or global teams
  • Familiarity with modern accounting, workflow, and reporting platforms
  • Operationally minded with strong execution focus
  • Comfortable navigating ambiguity and driving clarity
  • Collaborative leadership style with ability to influence without authority
  • Detail-oriented while maintaining a strategic perspective
  • Client-centric and solution-oriented

Benefits

  • Medical, Dental, and Vision Insurance on the first day of employment
  • Flexible Spending Account and Dependent Care Account
  • 401k with Profit Sharing
  • 9+ holidays and discretionary time off structure
  • Parental Leave – coverage for both primary and secondary caregivers
  • Tuition Assistance Program and CPA support program with cash incentive upon completion
  • Discretionary incentive compensation based on firm, group and individual performance
  • Incentive compensation related to origination of new client sales
  • Top rated wellness program
  • Flexible working environment including remote and hybrid options

Company Overview

  • Aprio is a premier business advisory and certified public accounting firm that advises clients and associates on how to achieve what’s next. It was founded in 1952, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.aprio.com/.
  • Company H1B Sponsorship

  • Aprio has a track record of offering H1B sponsorships, with 1 in 2024, 7 in 2023, 7 in 2022, 3 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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