Note: The job is a remote job and is open to candidates in USA. National Veterinary Associates (NVA) is seeking a Senior HRIS Analyst to support the configuration, maintenance, and improvement of their HR systems, including applicant tracking. The role involves hands-on system work, analysis, testing, and troubleshooting in a dynamic environment, aiming to enhance the organization's HR technology usage.

Responsibilities

• Support configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior
• Support and validate integrations between HR/ATS systems and connected recruiting or CRM platforms, including monitoring data flow, troubleshooting failures, and assessing downstream impacts
• Serve as a quality assurance partner and tester for system changes, integration updates, and defect fixes
• Partner with team members and vendors to test releases, regression scenarios, and changes prior to production deployment
• Manage a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels
• Analyze HR and recruiting workflows and system usage to support issue resolution, process clarity, and system improvements
• Create and maintain clear, structured documentation, including configuration notes, test plans, and reference materials
• Prepare findings, test results, risks, and recommended options to support decision-making
• Partner directly with HR team members and business stakeholders on questions and system needs
• Escalate complex, cross-system, or out-of-scope issues through established channels
• Operate effectively in an environment with frequent change, evolving priorities, and incomplete information
• Maintain working knowledge of HR, ATS, and CRM data structures, triggers, and behavior as they relate to business processes
• Support integration validation, file-based or API-driven troubleshooting, and vendor coordination
• Validate reporting outputs and downstream systems affected by configuration and integration changes
• Participate in cross-functional HR system support and harmonization initiatives

Skills

• 4+ years of experience supporting HR systems
• Strong Excel skills required
• Bachelor's degree in business, information systems, or a related field, or equivalent experience
• Experience with system configuration, testing, troubleshooting, and production support
• Comfortable working directly in technical tools and supporting live production environments
• Familiarity with recruiting workflows, job posting processes, and candidate lifecycle stages
• Maintain working knowledge of HR, ATS, and CRM data structures, triggers, and behavior as they relate to business processes
• Experience in Dayforce preferred
• Experience supporting applicant tracking systems (ATS) and integrations with external CRM or recruiting platforms preferred
• Exposure to integrations, APIs, flat files, or vendor-managed connections preferred

Benefits

• Bonus: AIP Target 8%

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