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[Remote] Senior AI Solutions Engineer - Brazil (bi-lingual English/Portuguese)

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Inbenta is a global technology company headquartered in Allen, Texas, specializing in Automatic Language Processing (NLP) technology. As a Senior AI Solutions Engineer, you will design and optimize AI-powered solutions for enterprise clients, collaborating with various teams to ensure technical excellence and deliver business value.

Responsibilities

  • Collaborate with Account Managers to understand customer goals and design tailored solutions using Inbenta’s AI platform
  • Deliver compelling demos and proof-of-concepts, showcasing Inbenta’s AI products and tools
  • Lead technical discovery sessions and present architecture recommendations
  • Translate business requirements into technical configurations and workflows
  • Deploy and configure Inbenta products
  • Collaborate with customer teams to ensure smooth onboarding and go-live
  • Monitor solution performance and recommend enhancements
  • Provide technical support and troubleshooting post-deployment
  • Act as a trusted advisor to customer technical teams, ensuring long-term success
  • Work closely with Product teams to provide feedback and influence roadmap decisions
  • Document technical processes and share best practices internally and with clients
  • Mentor junior engineers and contribute to team growth through knowledge sharing

Skills

  • Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
  • 5+ years in technical customer-facing roles, preferably in SaaS or AI/NLP environments
  • Strong understanding of RESTful APIs, cloud platforms, and enterprise architecture
  • Hands-on experience with solution design, integration, and deployment
  • Excellent communication and stakeholder management skills
  • Strategic thinker with a passion for customer success and team development
  • Fluency in English and Portuguese required; Spanish is a plus
  • Familiarity with GenAI, NLP, or chatbot technologies is a strong plus

Benefits

  • Competitive base salary.
  • Opportunity to work remotely.
  • Permanent contract.

Company Overview

  • Inbenta is a conversational AI solution designed to improve customer engagement. It was founded in 2005, and is headquartered in Sunnyvale, California, USA, with a workforce of 51-200 employees. Its website is https://www.inbenta.com.
  • Company H1B Sponsorship

  • Inbenta has a track record of offering H1B sponsorships, with 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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