Open role
[Remote] SAP SD - S/4HANA Warranty Claims Services Consultant
Note: The job is a remote job and is open to candidates in USA. Kastech Software Solutions Group is seeking a SAP SD - S/4HANA Warranty Claims Services Consultant. The role involves implementing and supporting SAP S/4HANA Warranty Claims Management solutions, collaborating with cross-functional teams, and ensuring effective warranty claim processes.
Responsibilities
- Implement, configure, and support SAP S/4HANA Warranty Claims Management solutions based on business requirements
- Collaborate with business users and cross-functional teams to analyze requirements and design end-to-end warranty claim processes
- Configure warranty claim processing, validation, settlement, pricing, and reimbursement workflows
- Integrate Warranty Claims with SAP Sales, Customer Service, Finance (FI/CO), Materials Management (MM), and Logistics processes
- Perform system testing, defect analysis, root cause investigation, and production support
- Develop functional specifications, coordinate with technical teams, and support enhancements and integrations
- Prepare user documentation, conduct knowledge transfer sessions, and provide end-user training
- Support system upgrades, data migration activities, and continuous process improvement initiatives
Skills
- 15+ years of experience in SAP S/4HANA or SAP ECC with expertise in Warranty Claims Management
- Strong functional knowledge of SAP Warranty Claims configuration and business processes
- Experience integrating Warranty Claims with SD, CS/Service, MM, and FI/CO modules
- Experience with requirement gathering, solution design, testing, and production support
- Knowledge of SAP S/4HANA implementation methodologies and best practices
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and stakeholder management skills
- Experience with SAP S/4HANA Service or SAP Customer Service (CS)
- Knowledge of SAP Fiori applications and user experience
- Experience with SAP BTP, integration technologies, or APIs
- Familiarity with SAP Activate methodology and Agile project delivery
- Experience in the manufacturing, automotive, or consumer products industry
- SAP S/4HANA certification is a plus
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