Note: The job is a remote job and is open to candidates in USA. Nakupuna Companies is seeking a Salesforce Administrator IV. The Senior Salesforce Administrator is responsible for configuring, maintaining, and improving Salesforce platforms to support organizational efficiency and user adoption.

Responsibilities

• Administer Salesforce user accounts, roles, profiles, permission sets, and sharing rules
• Monitor Salesforce system performance, data integrity, and availability
• Implement Salesforce security measures, including multi-factor authentication, IP restrictions, and field-level security
• Configure and maintain Salesforce features such as objects, fields, page layouts, record types, validation rules, and flows
• Maintain system documentation and create end-user training materials
• Conduct regular system upgrades, patches, and release readiness activities
• Manage Salesforce environments, including sandboxes and production orgs
• Implement Salesforce integrations with other systems or applications using APIs, middleware, and AppExchange solutions
• Support Salesforce automation (Flows, Process Builder, Approval Processes) to reduce manual work
• Monitor system logs, errors, and integrations to ensure operational continuity
• Partner with Salesforce developer teams to align the platform with enterprise security and compliance standards
• Provide Tier 2/Tier 3 Salesforce support, resolving complex user issues
• Deliver onboarding and training for new users
• Support governance processes, data stewardship, and system change management
• Collaborate with business units to capture requirements and optimize CRM functionality

Skills

• Bachelor's degree in Information Technology, Computer Science, or related field
• Salesforce Certified Advanced Administrator
• Security+ CE
• 5+ years of Salesforce administration experience
• Demonstrated expertise in user management, security, automation, and system optimization
• Experience supporting multiple Salesforce clouds and enterprise-scale deployments
• Strong knowledge of Salesforce integrations and AppExchange solutions
• Active Secret security clearance required
• Must be a U.S. citizen
• Salesforce Certified Platform App Builder
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant

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