Note: The job is a remote job and is open to candidates in USA. Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the plastic technology and processing industry. The Strategic Account Manager is responsible for managing enterprise-wide customer relationships for Milacron’s most strategic accounts, driving sustainable revenue growth, retention, and account expansion through strong customer insight and collaboration.

Responsibilities

• Serve as the primary owner of assigned strategic (ultimate parent and parent‑level) accounts, with responsibility for relationship management and commercial alignment across all strategic account types
• Drive awareness of Milacron’s capabilities within new and existing national / parent‑level accounts through proactive, strategic outreach
• Develop and maintain a specialized understanding of each assigned strategic account, including customer structure, trends, and performance drivers, to inform account strategy and execution
• Coordinate overall strategic account sales strategy, collaborating with Field Sales Representatives to support site‑level execution and close opportunities
• Lead quote and order finalization activities for strategic accounts, ensuring alignment across Sales, SPE, Product, and Engineering teams
• Lead executive‑level and C‑suite negotiations at the parent level; support plant‑level negotiations as needed in partnership with the field
• Drive parent‑level customer commitments, including presence and leadership in key site‑level close activities when required
• Own annual strategic account planning, ensuring alignment of strategy, priorities, and execution across the field organization
• Conduct quarterly account reviews to assess performance, identify risks and opportunities, and adjust strategy as needed
• Lead monthly internal reviews with field and cross‑functional partners to ensure execution discipline, visibility to changes, and CRM accuracy
• Identify and qualify opportunities in collaboration with Field Sales Representatives
• Lead customer needs assessment and solution alignment across internal teams. Coordinate development of quotes and proposals; lead negotiations and secure customer commitment
• Ensure close, order processing, and execution handoff are completed accurately and on time
• Annual Planning
• Quarterly Reviews
• Monthly Internal Reviews
• Revenue and order growth within assigned strategic accounts
• Gross profit performance
• Customer retention and expansion
• Number of active and engaged strategic contacts
• Execution against strategic account plans and CRM discipline

Skills

• Bachelor's degree (B.A. or B.S.) from a four-year college or university in Business Administration, Engineering, Industrial/Manufacturing Engineering, Marketing, or a related field; or an equivalent combination of education and experience
• 8+ years of experience in an outside B2B field sales role, preferably within a technical, capital equipment, or industrial machinery sales environment
• Experience in the plastics injection molding and/or extrusion industry

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