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[Remote] Remote Customer Service Representative (100% Work From Home)

Remote · Italy Full-time

Note: The job is a remote job and is open to candidates in USA. ANDX is a company that values its employees and provides opportunities for growth. They are seeking call center agents to manage a high volume of calls and ensure customer satisfaction through effective communication.

Responsibilities

  • Handling a large volume of calls
  • Conducting telephone screening on a variety of both inbound/outbound calls
  • Engaging in positive interactions to effectively meet the needs of the customers

Skills

  • Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
  • Must have a quiet, home office space that is free of distractions a plus
  • Strong communication skills
  • Computer navigation skills
  • Must be 18 years of age or older
  • Eligible to work in the US
  • Must be willing to consent to a background check
  • Laptop or Desktop computer with 8GB of RAM
  • Google Chrome installed
  • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
  • Mouse and keyboard
  • USB headset with boom mic
  • Webcam (built-in or external USB)
  • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
  • Reliable internet with 100Mbps download and 20Mbps upload speed
  • 1 Monitor (minimum 19”)

Benefits

  • Monthly performance bonuses
  • Full-time position
  • Virtual paid training
  • Health Insurance
  • 401(k)

Company Overview

  • ANDX helps deliver powerful business outcomes to you and your employees. It was founded in 2009, and is headquartered in Miami, Florida, USA, with a workforce of 201-500 employees. Its website is https://andishere.com/.
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