Note: The job is a remote job and is open to candidates in USA. Schneider Electric is a global leader in energy management and automation, and they are seeking a Remote Account Manager for their National Service Central team. The role focuses on building strong customer relationships, driving service delivery, and collaborating with internal teams to enhance customer satisfaction.

Responsibilities

• Proactively engage customers to enhance satisfaction and generate service opportunities
• Develop tailored account strategies and solutions based on customer needs
• Coordinate and track customer interactions, scopes of work, and service estimates
• Manage sales administrative tasks, including booking agreements and quotes
• Effectively network and collaborate across internal and external stakeholders

Skills

• 2 + years of experience in the buildings industry (BAS, Security, or Mechanical)
• Strong interpersonal, communication, and consultative problem-solving skills
• Ability to manage high-pressure situations with strategic and critical thinking
• Demonstrated commitment to customer service excellence
• Solid business and financial acumen
• BFO/S experience and Reporting Competent
• Microsoft Word & PowerPoint Strong Competence
• Estimate360 Competent
• Tableau Competent
• Verbal and Written communications Expert
• Customer C.A.R.E. Mindset Expert
• Bachelor's Degree in related field preferred

Benefits

• Work remotely with the flexibility to design your ideal work environment
• Cutting-edge digital sales tools that set you up for success from day one
• Robust training and development programs to accelerate your sales career
• Collaborative, supportive culture where your contributions are valued and recognized
• Medical (with member reward points), dental, vision, and basic life insurance
• Benefit Bucks
• Flexible work arrangements
• Paid family leaves
• Well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• Base salary, incentives, company share ownership, and 401(k) with match
• Performance discussions
• Global opportunities
• The Schneider Career Hub
• Learning platforms like Coursera
• Volunteer leave
• Programs with the Schneider Electric Foundation
• Youth education initiatives
• Military leave benefits

Company Overview

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