Note: The job is a remote job and is open to candidates in USA. Ibility LLC is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business focused on helping government leaders achieve their missions through innovative products and programs. The Mid-Level Program Analyst, Informatics will assess and improve federal health IT programs using qualitative and quantitative methods, providing insights and recommendations to enhance program operations within a Veterans Administration healthcare context.

Responsibilities

• Plan, analyze, and evaluate the effectiveness of operating programs using qualitative and quantitative analytical methods
• Use source data to evaluate program and business process effectiveness, identifying trends, gaps, and opportunities for improvement
• Manipulate and present program data to communicate program status to stakeholders and leadership
• Apply clinical informatics knowledge to assess program operations and recommend improvements aligned with VA healthcare objectives
• Develop and maintain program performance metrics, dashboards, and reporting products
• Support business process improvement initiatives by analyzing current-state workflows and contributing to future-state design
• Prepare and deliver written reports, briefings, and presentations communicating analysis findings and program recommendations
• Coordinate with program team members, subject matter experts, and government clients to gather and validate data
• Assist in the development of standard operating procedures (SOPs) and program documentation
• Participate in working groups, team meetings, and program reviews as assigned

Skills

• Bachelor's Degree in Health Informatics, Business Administration, Public Administration, Information Technology, or a related field
• Minimum of 5 years of experience in program analysis, business analysis, or a related role, with relevant clinical informatics experience in a Veterans Administration healthcare setting
• Demonstrated experience using data to evaluate program effectiveness and support decision-making
• Knowledge of program planning, analysis, and evaluation methodologies applicable to federal health IT programs
• Ability to use source data and analytical tools to measure and evaluate program and business process effectiveness
• Proficiency with qualitative and quantitative analytical techniques; experience with data visualization and reporting
• Relevant clinical informatics experience in a Veterans Administration healthcare setting
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis/visualization tools
• Ability to manipulate and present program data clearly and accurately to varied audiences
• Strong written and verbal communication skills; experience preparing professional reports and executive-level briefings
• Experience working with the Veterans Health Administration or a similar federal health agency (CDC, CMS, DHA, HHS, etc.)
• Active security clearance or ability to obtain one
• Certified Health Data Analyst (CHDA) or CPHIMS certification, or similar
• Familiarity with VistA, CPRS, or other VA clinical and administrative data systems
• Experience using VA data analytics platforms, including Corporate Data Warehouse (CDW) or VSSC
• Knowledge of SAFe Lean-Agile principles and experience supporting Agile program delivery
• Experience with business intelligence tools (e.g., Tableau, Power BI, or similar) for program performance reporting
• Familiarity with VA strategic planning frameworks, VHA Directives, and relevant federal performance management requirements

Benefits

• Health, Dental, and Vision Plans
• Short Term Disability / Long Term Disability / Life Insurance / Accidental Death and Dismemberment
• Health Savings Account
• Unlimited Paid Time Off
• 11 Federal Holidays Off
• 401k

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