Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup focused on enhancing the work experience for deskless employees globally. They are seeking a Professional Service Manager to deliver professional services, integrate features, and streamline customer processes by working closely with clients and internal teams.

Responsibilities

• Meet with clients daily to deliver professional services
• Work offline to complete tasks assigned by clients
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions
• Manage multiple tasks in a fast-paced, high-pressure environment
• Collaborate with the CS and R&D teams to ensure a seamless customer experience

Skills

• 1 year of experience in a SaaS company – MUST
• Native-level English proficiency – MUST
• You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve
• Strong team player with excellent communication and collaboration skills
• Ability to thrive in a high-pressure environment

Benefits

• Medical Coverage
• Insurance plan
• 401K
• Paid time off for vacation
• Sick days

Company Overview