Note: The job is a remote job and is open to candidates in USA. BASF Environmental Catalyst and Metal Solutions is a global leader in catalysis and precious metals, committed to creating a sustainable world. They are seeking a Product/User Experience Manager to develop UX concepts, conduct market research, and manage product information while facilitating communication across teams.

Responsibilities

• Create UX concepts including task analyses, storyboards, and use cases to streamline user flows
• Build wireframes using Figma and develop solutions based on user feedback from prototypes
• Conduct market research, develop product roadmap, and monitor the competitive landscape by updating and maintaining the competitor database
• Apply technical writing skills to update and standardize technical manuals to align with current practices
• Perform system-related tasks, including updating critical product information
• Translate Mandarin Chinese support materials and facilitating clear communication across teams

Skills

• Master's degree or foreign equivalent degree in Linguistics, Content Strategy, Journalism, Information Technology, or a related field, and six (6) months of related work experience
• Experience or knowledge with/in technical writing
• Experience or knowledge with/in translating technical materials from English to Mandarin and vice versa
• Experience or knowledge with/in using Google Analytics for tracking performance metrics and cleaning data using Python and R
• Experience or knowledge with/in using Adobe Creative Suite, Figma, Canva, and CapCut for designing infographics, social media graphics, and video content for marketing campaigns
• Experience or knowledge with/in developing strategic marketing communication plans
• Experience or knowledge with/in using design tools such as Figma and SquareLine Studio
• Experience or knowledge with/in managing social media campaigns in Mandarin for product launches and industry events
• Experience or knowledge with/in search engine optimization (SEO) and content strategy for digital marketing to increase organic traffic and conversion rates
• Fluent in speaking, reading, writing, and translating Mandarin

Benefits

• Standard company benefits
• 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.
• Up to 20% domestic and international travel may be required.
• 100% Telecommuting permitted.

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