Note: The job is a remote job and is open to candidates in USA. eFiling.us is a legal-tech e-filing service that supports litigation firms with high-volume court submissions through automation and AI. The Paralegal – Operations Supervisor will oversee e-filing operations, ensuring accuracy and compliance while coordinating a tech-enabled filing workflow.

Responsibilities

• Oversee day-to-day e-filing operations across multiple jurisdictions and court systems
• Review pleadings and filings for procedural compliance before submission
• Coordinate and supervise a tech-enabled filing workflow (AI-assisted document parsing + automated filing tools)
• Handle exception cases where automation requires human validation or correction
• Maintain accuracy standards across high-volume filing queues
• Work closely with engineering/product teams to improve filing logic, templates, and automation rules
• Monitor filing outcomes, rejections, and corrections; implement process improvements
• Ensure adherence to court-specific rules, deadlines, and formatting requirements
• Train and guide junior operations staff (if applicable)

Skills

• Paralegal certification or equivalent legal operations experience
• Strong familiarity with litigation filings and court e-filing systems (state and/or federal)
• Experience handling high-volume document workflows
• High attention to detail and comfort working with procedural rules
• Ability to operate in structured software environments (case management systems, portals, document tools)
• Comfortable working with technology-driven workflows (automation tools, structured review queues)
• Experience in multi-jurisdiction filing environments
• Exposure to legal automation, document AI, or workflow tooling
• Background in law firm operations or litigation support teams
• Ability to help define and improve operational SOPs

Company Overview