Note: The job is a remote job and is open to candidates in USA. Donyati is seeking an Oracle ERP Business/Operations Analyst to support post-go-live Oracle operations. The role involves evaluating operational processes, analyzing data, and facilitating alignment between business and IT teams to ensure smooth operational models.

Responsibilities

• Assess schedules, action logs, RAID (Risks, Assumptions, Issues, Dependencies) trackers, and meeting documentation for stabilization efforts
• Ensure cross-team deliverables are aligned with timelines and escalation paths are clearly defined
• Analyze existing Oracle-enabled business processes across functions such as HR, Finance, and Procurement
• Support the development of operational models for service delivery, process ownership, SLAs, and resource needs
• Assist in the creation of playbooks, swimlane diagrams, and RACI matrices
• Collect and analyze data from Oracle SaaS platforms, ticketing systems, and manual trackers
• Identify process inefficiencies, user friction points, and underutilized functionality
• Support root cause analysis and present findings through dashboards, summaries, and reports
• Prepare meeting materials and manage documentation workflows
• Update SOPs and maintain centralized documentation repositories
• Ensure accurate communication of timelines, process changes, and ownership across teams
• Act as a liaison between business operations teams and technical teams
• Ensure operational models are executable and aligned with system capabilities
• Track enhancement requests and ensure business requirements are clearly translated

Skills

• Experience with Oracle ERP systems
• Strong analytical skills to evaluate operational processes and data
• Ability to support operational models and facilitate alignment between business and IT teams
• Experience in assessing schedules, action logs, and RAID trackers
• Ability to analyze existing business processes across functions such as HR, Finance, and Procurement
• Experience in developing operational models for service delivery and process ownership
• Ability to create playbooks, swimlane diagrams, and RACI matrices
• Experience in collecting and analyzing data from Oracle SaaS platforms and ticketing systems
• Ability to identify process inefficiencies and user friction points
• Experience in supporting root cause analysis and presenting findings
• Ability to prepare meeting materials and manage documentation workflows
• Experience in updating SOPs and maintaining documentation repositories
• Strong communication skills to ensure accurate communication of timelines and process changes
• Ability to act as a liaison between business operations teams and technical teams
• Experience in tracking enhancement requests and translating business requirements

Company Overview

Company H1B Sponsorship