Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a trusted network provider for the AI-powered world, focusing on high-performance connectivity. The Operations Technician III will manage network systems installation and maintenance, troubleshooting complex issues and ensuring optimal network performance.

Responsibilities

• Technician for customer/company network systems installation and/or maintenance activities
• Resolves complex network problems involving power, network hardware and software, lines, modems and terminals
• Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets
• Monitors network operations and resolves routine network monitoring problems
• Monitors network performance; conducts routine monitoring equipment installation and maintenance activities; resolves routine trouble tickets
• Knowledge of/Ability to Troubleshoot: IP subnetting, IP routing, IPSEC tunnels, IPVPN, and VRRP/HSRP

Skills

• Associate degree or equivalent education and relevant experience
• 3+ yrs related experience in specific area or equivalent
• May require technical certification

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Company Overview

Company H1B Sponsorship