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[Remote] Onboarding Specialist

Remote · Mexico Full-time

Note: The job is a remote job and is open to candidates in USA. ActionLink is a fast-moving marketing powerhouse partnering with top global brands, and they are seeking an Onboarding Specialist to deliver a seamless, engaging welcome experience for new hires. In this role, you will guide remote and field-based employees through their onboarding process, providing support, training, and resources to ensure they feel at home from day one.

Responsibilities

  • Lead engaging remote onboarding experiences tailored to different teams and roles
  • Guide new hires through completing electronic paperwork, including tax forms and required documents
  • Host virtual sessions (via Microsoft Teams) to walk employees through account setup, logins, and key tools
  • Be the go-to support for new hire questions—especially around remote work, tools, and communication platforms
  • Partner with IT to make sure new hires are fully set up with the right equipment and access
  • Offer ongoing support with virtual Q&A sessions and helpful resources
  • Keep an eye on onboarding progress to ensure a smooth, successful start
  • Maintain accurate and organized records across all onboarding systems

Skills

  • 1-2 years of experience supporting HR processes and onboarding activities
  • Comfortable using cloud-based tools and systems to manage new hire info and records
  • Able to juggle multiple tasks in a fast-paced, high-volume environment
  • Strong communication skills—both written and verbal—with a people-first approach
  • Highly organized with great time management and attention to detail
  • Positive team-oriented mindset with the ability to work independently when needed
  • Solid understanding of employment laws and regulations, with a commitment to handling sensitive information with discretion
  • Ability to work remotely
  • Access to a quiet home office space with high-speed internet connectivity
  • Flexible scheduling availability to work some weekend hours - up to twice per month as needed/requested
  • Mobile and able to sit for periods of time
  • Able to use a computer, keyboard, mouse, phone, and other standard office company issued equipment

Benefits

  • Monthly bonus potential as department KPIs are met
  • Fully remote work environment
  • Full Time, 40 hours per week
  • Medical, dental, vision, life, and prescription insurance plans
  • Laptop plus monthly internet/phone stipend
  • W2 employment with biweekly pay schedule & direct deposit
  • 401(k) option with employer match
  • Paid vacation, personal, & sick time
  • Paid holidays

Company Overview

  • ActionLink is a large-scale strategic marketing and sales solutions company. It was founded in 1996, and is headquartered in Akron, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.actionlink.com/.
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