Note: The job is a remote job and is open to candidates in USA. cFocus Software seeks a Deputy Program Manager/Operations Lead to join our program supporting the National Institutes of Health (NIH). The role involves overseeing operations, coordinating project teams, and ensuring compliance with government requirements.

Responsibilities

• Serve as the Operations Lead and act for the Program Manager during absences
• Oversee daily execution of Task Area 2 activities across all technical task areas
• Coordinate project managers, technical leads, cybersecurity personnel, and subcontractors to ensure successful contract performance
• Maintain the Integrated Master Schedule (IMS), monitor milestones, dependencies, risks, and corrective actions
• Track staffing, workload distribution, resource utilization, and operational performance metrics
• Lead recurring operational meetings, action item tracking, executive status reporting, and customer communications
• Monitor contract deliverables to ensure quality, timeliness, and compliance with Government requirements
• Support program governance, change management, issue resolution, and continuous process improvement initiatives
• Coordinate Front Door Support activities, ensuring requests are properly triaged, assigned, tracked, and resolved
• Develop operational dashboards, KPIs, and management reports supporting Government oversight
• Support financial tracking, labor utilization, and operational planning for the FFP task order
• Ensure compliance with NIH, HHS, FISMA, NIST RMF, and organizational security policies

Skills

• Public Trust Clearance
• B.S. Computer Science, Information Technology, or a related field
• 7+ years leading federal IT or cybersecurity operations with experience supporting multi-disciplinary teams and complex programs
• Active PMP, ITIL Foundation, Certified ScrumMaster (CSM), CISSP or comparable cybersecurity certification
• Expert knowledge of program operations, project management, Integrated Master Scheduling, risk and issue management, quality management, executive communications, operational reporting, customer engagement, resource planning, and federal IT governance

Company Overview