Note: The job is a remote job and is open to candidates in USA. Alliant Insurance Services is one of the 5 largest insurance brokerage firms in the U.S., dedicated to creating employee benefits solutions. The Mergers & Acquisitions Account Manager will be responsible for managing client benefits calendars and ensuring excellent customer service, while also collaborating with team members and producers to deliver effective solutions.

Responsibilities

• Fosters and manages overall relationship with clients ensuring strong retention and client satisfaction
• Manages client benefit inquiries and resolves escalated service issues
• Meets with clients for pre-renewal strategy, proposal delivery, and explanation
• Analyzes market proposals for verification of benefits, premiums, and competitiveness
• Negotiates with markets for benefits premium concessions
• Reviews coverage contracts for accuracy of policy provisions
• Conducts client open enrollment meetings and answers questions regarding benefit coverage
• Manages new carrier and plan implementations for book of business
• Ensures delivery of claims experience and utilization reports and reviews for accuracy
• Assist with onboarding of new clients
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)
• Other duties as assigned

Skills

• Associate's Degree or equivalent combination of education and experience
• Six (6) or more years related work experience
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal
• Proficient in Microsoft Office Suite
• Excellent verbal and written communication skills
• Excellent customer service skills, including telephone and listening skills
• Good leadership, problem solving and time management skills
• Ability to work within a team and to foster teamwork
• Ability to prioritize work for multiple projects and deadlines

Benefits

• Comprehensive, high quality employee programs
• Very competitive financial package

Company Overview

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