Note: The job is a remote job and is open to candidates in USA. Jitsu is a last-mile delivery service that enhances the customer delivery experience using AI-powered technology. They are seeking a Manager, Carrier Operations and Capacity Procurement to develop and execute strategies for securing and optimizing transportation capacity while managing carrier relationships and performance metrics.

Responsibilities

• Develop and execute the capacity procurement strategy across First and Middle Mile operations
• Build and maintain a dense, competitive carrier network across all priority lanes
• Lead carrier RFP events end-to-end — design, bid analysis, award decisions, and onboarding
• Forecast future capacity needs based on volume projections and proactively secure dedicated capacity ahead of demand
• Negotiate carrier contracts with focus on rate structure, fuel surcharge mechanism, accessorials, volume commitments, service guarantees, and termination terms
• Develop and maintain strategic carrier relationships at the senior level; serve as the primary carrier-facing point of contact
• Own carrier performance metrics covering cost, commitment, visibility, and reliability
• Source, onboard, and ensure ongoing compliance for all carriers in coordination with risk and compliance teams
• Ensure carriers meet safety and regulatory requirements (DOT, FMCSA)
• Lead digital visibility adoption across the carrier base — API integrations, ELD connectivity, and driver app tooling
• Partner with Sales and Account Management to provide accurate carrier capacity liquidity intelligence
• Communicate freight market conditions to internal stakeholders to inform pricing, commitments, and client conversations
• Identify and resolve capacity-related operational issues and bottlenecks
• Identify and execute cost-saving opportunities through negotiation, lane consolidation, and capacity mix optimization

Skills

• 5+ years of transportation procurement or carrier management experience
• Strong understanding of first and middle mile linehaul operations
• Proven success negotiating carrier contracts in dynamic freight markets
• Experience forecasting capacity needs and managing seasonal volatility
• Deep familiarity with transportation management systems and carrier compliance platforms
• Working knowledge of DOT and FMCSA regulations
• Ability to translate freight market conditions into commercial strategy
• Strong relationship-building skills with carriers and cross-functional teams

Benefits

• This position may include additional compensation in the form of bonuses, equity, or commissions

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